The way hitstartup's online startup coaching , business plans are designed, the buyer starts to use the product even before purchasing it since the comodity sold here is knowledge. Knowledge is shared through out this website and personally during eligibility tests even before enroling into the startup coaching program.
Since, the product i.e. knowledge cannot be returned; the fee charged for transfer of it cannot be returned as well. Not to boast, but none so far has asked it to be returned as well.
So why write this refund policy you may ask? Some payment gateways require the website to host a refund policy mandatorily.